Senior Vice President, Infor & Healthcare Lines of BusinessView Bio
Velocity's Infor M3 experts undergo continual Infor M3 training to make sure that they are up to speed on the latest in upgrades and patches. An Infor consulting services partner since 2004, we boast over 5,000 business processes customized, designed, and developed for our Infor customers.
Infor M3 is a comprehensive ERP solution designed for companies that make, move, or maintain products. To work effectively, most mid-sized organizations require back office, management software. As an example, Infor M3. Infor M3 modules are used in fashion, distribution, manufacturing, food and beverage and equipment organizations.
With these major industries using the software, the application support function can be critical to every company. There are several ways of providing application support such as: creating an in-house based support team, partner with a software vendor, or outsource to a 3rd party company specializing in application support, or another option is a combination of all three mentioned above.
Considering the application support as mission critical in a company, risk mitigation must be carefully considered. For a large ERP like Infor M3, the complexity of applications, system foundation, environments and technologies pose a very daunting challenge for any mid-sized company to build a team with required skill sets and expertise. It is also difficult to have redundant resources for all critical business areas, difficult to maintain security regulation, protection technologies and best practices.
Velocity support for Infor M3 modules has been continuously ongoing since 1997. Our support team has expertise and in-depth knowledge in all 5 application suites of M3, system foundation and supporting technologies.
We believe in the importance of a strong and stable application and technical team in order to provide timely support to customers. Our success does not just depend on our expertise in Infor M3, or systems, but our success also relies on our level of focus, customer experience and relationship.
With more than a decade of experience managing Infor M3 solutions, Velocity offers a breadth of technical, practical and operational expertise and services that make for high performing Infor M3 deployments, including:
Our Velocity support team is structured to support the following:
In order to provide the best services possible, we also focus in various innovative tools aimed at preventing many issues from arising, to reduce risk from manual work and increase efficiency:
At Velocity, we believe application expertise requires more than technical understanding. We know how to tailor the application to make your business processes more efficient.
Our Velocity Cloud Application Management Platform (VCAMP), built with the power of AWS is not a generic, one-size fits all offering, because the best operation requires a solution matched to your specific business requirements. Similarly, our service level guarantees are based on application performance, not just uptime, because exceptional user productivity necessitates exceptional application execution.
Our functional application and technical support teams help Velocity customers find better, faster, easier ways to use Infor M3 every day. Whether you are scheduling maintenance services or re-architecting your supply chain, our experts have real-world answers that can make your job easier. Velocity’s world-class BPO Services increase the efficiency and effectiveness of day-to-day operations. Contact us to learn more about taking advantage of full HRO (Human Resource Outsourcing Services) including Payroll and Benefits Administration and a global Employee Service Center.
Velocity includes application upgrades, as well as bringing customizations and integrations forward, within our comprehensive Managed Application Services. We believe staying current is essential to helping you realize the full potential of your Infor M3 investment. Our project services team will develop and manage an upgrade plan that matches your business requirements and timeline.
Ask Velocity. Many customers run these types of applications in our cloud, so expertise and real world advice is readily available.
Velocity’s Managed Disaster Recovery Services are designed to offer a wide range of recovery options to quickly restore on-premise Infor deployments.
An Infor Total Cost of Ownership